Mapping the Research Landscape of QRIS in Indonesia: A Bibliometric and Content Analysis from 2019 to 2025

Sarah Hana  Hanifah; Nurhidayati

doi:10.58968/jiel.v6i1.632

Authors

Sarah Hana Hanifah Sakarya University
Nurhidayati Sakarya University

DOI:

https://doi.org/10.58968/jiel.v6i1.632

Keywords:

QRIS, Digital Payment, QR Code, Indonesia, Bibliometric

Abstract

This study aims to map the academic research landscape on QRIS (Quick Response Code Indonesian Standard) from 2019 to 2025, identifying key themes, trends, and factors influencing its adoption and implementation in Indonesia. A bibliometric and content analysis was conducted on 35 Scopus-indexed articles using VOSviewer. The study focused on co-occurrence mapping and thematic clustering to identify dominant research areas.The analysis revealed six major research clusters: QRIS adoption, payment system, perceived impact, behavioral use, innovation in tourism, and user acceptance. The findings show that although the number of studies is still limited, interest in QRIS research is growing steadily, particularly in its role within MSMEs and tourism sectors. Key drivers include perceived usefulness, ease of use, trust, and technological readiness, often analyzed through TAM, UTAUT, and TRAM frameworks. This research highlights the critical need for digital literacy, infrastructure development, and supportive policy to ensure inclusive and sustainable adoption of QRIS. It also underscores the importance of interdisciplinary research efforts and academic contributions in shaping the future of QRIS and Indonesia’s digital payment transformation.

Downloads

Download data is not yet available.

References

and Development of Takaful Research: A Bibliometric Review. SAGE Open, 13(3), 1–20. https://doi.org/10.1177/21582440231184852

Alshater, M. M., Saad, R. A. J., Wahab, N. A., & Saba, I. (2021). What do we know about zakat literature? A bibliometric review. Journal of Islamic Accounting and Business Research, 12(4), 544–563.

Ardiana, D. P. Y., Welda, Pramawati, I. D. A. A. T., Desmayani, N. M. M. R., & Suandana, N. P. W. (2021). Technology Acceptance Model for evaluating the Use of the Indonesian Standard Quick Response Code (QRIS): A case study of MSMEs in Bali. Proceedings of 2021 6th International Conference on New Media Studies, CONMEDIA 2021, October, 90–94. https://doi.org/10.1109/CONMEDIA53104.2021.9617186

Arruda, H., Silva, E. R., Lessa, M., Proença, D., & Bartholo, R. (2022). VOSviewer and Bibliometrix. Journal of the Medical Library Association : JMLA, 110(3), 392–395. https://doi.org/10.5195/jmla.2022.1434

Aryowiloto, J., Numadi, K. R., & Manggo, T. N. (2024). Cross- Border : Indonesia ’ s Soft Power Diplomacy Instrument in Payment. WIMAYA: Interdisciplinary Journal of International Affairs, 05(02).

ASEAN. (2025). Asean Digital Masterplan 2025.

Bani rachmad, A. amar, & Raharjo, M. (2023). ‘QRIS Cross Border’ as Digital Financial Inclusion Acceleration in Southeast Asia. Global Local Interactions: Journal of International Relations, 3(1), 151–161. https://doi.org/10.22219/gli.v3i1.25234

Bhinadi, A., Kaswidjanti, W., Negara, H. K. S., & Mastrisiswadi, H. (2021). Application of QRIS as Digital Payment in The Tourism Industry During A Pandemic: A Focus Group Discussion (Case Study of Alun-Alun Kidul Yogyakarta). RSF Conference Series: Business, Management and Social Sciences, 1(3), 434–438. https://doi.org/10.31098/bmss.v1i3.373

Chohan, F., Aras, M., Indra, R., Wicaksono, A., & Winardi, F. (2022). Building Customer Loyalty In Digital Transaction Using QR Code: Quick Response Code Indonesian Standard (QRIS). Journal of Distribution Science, 20(1), 1–11. https://doi.org/10.15722/jds.20.01.202201.1

Christian, M., Yulita, H., Sander, O. A., Sunarno, S., Christianto, M., Leonardo, & Arifin, P. (2024). The Use of Quick Response Code Indonesian Standard (QRIS) in Jakarta: Are Usefulness and Resistance to Technology Stronger Than Perceived Security and Technological Anxiety? Technology: Toward Business Sustainability (ICBT 2023), 925, 258–266.

Djoyo, B. W., Nurzaqia, S., Budiarti, S. I., & Agustin, S. (2022). Examining the Determinant Factors of Intention to Use of Quick Response Code Indonesia Standard (QRIS) as a Payment System for MSME Merchants. Proceedings of 2022 International Conference on Information Management and Technology, ICIMTech 2022, August, 676–681. https://doi.org/10.1109/ICIMTech55957.2022.9915238

Ediputra, M. R., & Amalyah, A. A. (2022). Analysis Factors Affecting Consumer Preferences in using Qris Payment In-Store. 2022 5th International Conference on Computer and Informatics Engineering, IC2IE 2022, 29–34. https://doi.org/10.1109/IC2IE56416.2022.9970086

Gayathri, A., & Shanmugam, P. (2023). Digital Payment A Way Forward for Urban Dwellers. Shanlax International Journal of Arts, Science and Humanities, 10(4), 6–10. https://doi.org/10.34293/sijash.v10i4.5960

Gui, A., Nelly, N., Ganesan, Y., Kristalin, D. B., Mayada, A. Z., & Rahmi, A. (2023). Influential Factors Affecting the Adoption of Quick Response Code in Indonesian Standard for Digital Payments. 8th International Conference on Recent Advances and Innovations in Engineering: Empowering Computing, Analytics, and Engineering Through Digital Innovation, ICRAIE 2023, 2023, 1–5. https://doi.org/10.1109/ICRAIE59459.2023.10468350

Guleria, D., & Kaur, G. (2021). Bibliometric analysis of ecopreneurship using VOSviewer and RStudio Bibliometrix, 1989–2019. Library Hi Tech, 39(4), 1001–1024. https://doi.org/10.1108/LHT-09-2020-0218

Hillary, H., Agatha, A., & Utama, I. D. (2024). Driving Digital Payment Adoption: Addressing Key Barriers for SMEs. 2024 9th International Conference on Informatics and Computing, ICIC 2024, 1–6. https://doi.org/10.1109/ICIC64337.2024.10956355

Junaedi, Y. B., Nurlia, Alexandriel, J. F., & Anita, T. L. (2024). Sustainable Usage Intention: QRIS (Quick Response Code Indonesian Standard) Payment Acceptance for Small and Medium Enterprises. ICBIR 2024 - 2024 9th International Conference on Business and Industrial Research, Proceedings, May, 759–764. https://doi.org/10.1109/ICBIR61386.2024.10875860

Kaushik, N., & Dangwal, R. C. (2023). A Bibliometric Analysis on Entrepreneurial Orientation and Performance Literature Using VOSviewer Software. Vision. https://doi.org/10.1177/09722629231169100

Kumar, R., Saxena, S., Kumar, V., Prabha, V., Kumar, R., & Kukreti, A. (2024). Service innovation research: a bibliometric analysis using VOSviewer. Competitiveness Review, 34(4), 736–760. https://doi.org/10.1108/CR-01-2023-0010

Kusuma, L., Deniswara, K., & Gui, A. (2023). Customer Experience Perspective on Quick Response Code Indonesia Standard Payment Method. Proceedings of 2023 International Conference on Information Management and Technology, ICIMTech 2023, 633–638. https://doi.org/10.1109/ICIMTech59029.2023.10277927

Kuswoyo, D. A., Stephen, Gunawan, I. P., & Cassandra, C. (2024). The Influence of QRIS Payment Method Usage and Effectiveness Level on Small and Medium Enterprise (SME). ICECOS 2024 - 4th International Conference on Electrical Engineering and Computer Science, Proceeding, 228–233. https://doi.org/10.1109/ICECOS63900.2024.10791218

Muchtar, E. H., Trianto, B., Maulana, I., Alim, M. N., Marasabessy, R. H., Hidayat, W., Junaedi, E., & Masrizal. (2024). Quick response code Indonesia standard (QRIS) E-payment adoption: customers perspective. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2316044

Musadad Rusydi, A., Handayani, D., & Tanjung, M. (2024). Continuance Usage of QR Mobile Payment: System Quality Analysis. 11th International Conference on ICT for Smart Society: Integrating Data and Artificial Intelligence for a Resilient and Sustainable Future Living, ICISS 2024 - Proceeding, 1–8. https://doi.org/10.1109/ICISS62896.2024.10751159

Musyaffi, A. M., Johari, R. J., Rosnidah, I., Sari, D. A. P., Amal, M. I., Tasyrifania, I., Pertiwia, S. A., & Sutanti, F. D. (2021). Digital Payment during Pandemic: An Extension of the Unified Model of QR Code. Academic Journal of Interdisciplinary Studies, 10(6), 213–223. https://doi.org/10.36941/ajis-2021-0166

Napitupulu, R. M., Sukmana, R., & Rusydiana, A. S. (2024). Governance of Islamic social finance: learnings from existing literature. International Journal of Islamic and Middle Eastern Finance and Management, 17(3), 552–571. https://doi.org/10.1108/IMEFM-06-2023-0222

Nurqamarani, A. S., Fadilla, S., & Juliana, A. (2024). Revolutionizing Payment Systems: The Integration of TRAM and Trust in QRIS Adoption for Micro, Small, and Medium Enterprises in Indonesia. Journal of Information Systems Engineering and Business Intelligence, 10(3), 314–327. https://doi.org/10.20473/jisebi.10.3.314-327

Ooi, K. B., & Tan, G. W. H. (2016). Mobile technology acceptance model: An investigation using mobile users to explore smartphone credit card. Expert Systems with Applications, 59, 33–46. https://doi.org/10.1016/j.eswa.2016.04.015

Pundarika, W. P., Ferdy, G. A., Setiawan, N. A., Gui, A., & Shaharudin, M. S. (2024). Examining the Factors Influencing Customers Continuance Adoption of Fintech in Greater Jakarta. 2nd International Conference on Emerging Trends in Information Technology and Engineering, Ic-ETITE 2024, 1–6. https://doi.org/10.1109/ic-ETITE58242.2024.10493714

Ratnawati, A. T., & Malik, A. (2024). The Effect of Perceived Ease of Use, Benefits, and Risks on Intention in Using the Quick Response Code Indonesian Standard. Global Business and Finance Review, 29(7), 110–125. https://doi.org/10.17549/gbfr.2024.29.7.110

Rusydiana, A. S., Sukmana, R., & Laila, N. (2021). Waqf on education: a bibliometric review based on Scopus. Library Philosophy and Practice (e-journal).

Shah, S. H. H., Lei, S., Ali, M., Doronin, D., & Hussain, S. T. (2020). Prosumption: bibliometric analysis using HistCite and VOSviewer. Kybernetes, 49(3), 1020–1045. https://doi.org/10.1108/K-12-2018-0696

Sofwatunnisa, A. A., Kartawinata, B. R., Akbar, A., & Pradana, M. (2023). Quick Response Code As A Game-Changer of Indonesian Digital Transactions. WSEAS Transactions on Computer Research, 11, 479–485. https://doi.org/10.37394/232018.2023.11.43

Susilo, Y. S., Herawan, J. E., & Dwi Putranto, L. F. (2024). Study usage expansion of quick response (QR) cross border In Yogyakarta. Journal of Business and Information Systems (e-ISSN: 2685-2543), 6(1), 47–57. https://doi.org/10.36067/jbis.v6i1.224

Syafaastuti, S., Delfina, Y., & Syahchari, D. H. (2024). The Use of the Technology Acceptance Model (TAM) to Analyze the Effects of Social Influence on the Interest in Implementing Cashless Payment (QRIS). Proceedings 7th IC2IE 2024 - 2024 International Conference of Computer and Informatics Engineering: Generative AI in Democratizing Access to Knowledge and Skills, 1–6. https://doi.org/10.1109/IC2IE63342.2024.10748219

Syanova, R., & Fajar, A. N. (2024). Analysis of Factors That Influence Use Behaviour of Using Qris Payments for Umkm in Bekasi. Journal of Logistics, Informatics and Service Science, 11(7), 324–341. https://doi.org/10.33168/jliss.2024.0717

Usman, O., Alianti, M., & Fadillah, F. N. (2024). Factors affecting the intention to use QRIS on MSME customers. International Journal of Applied Economics, Finance and Accounting, 18(1), 77–87. https://doi.org/10.33094/ijaefa.v18i1.1323

Usman, O., Hardini, I. R., & Kasofi, A. (2025). Integrated QR payment system: Cashless payment solution in developing countries from the perspective of MSMEs. International Journal of Innovative Research and Scientific Studies, 8(2), 1424–1432. https://doi.org/10.53894/ijirss.v8i2.5470

Wiryawan, D., Suhartono, J., Hiererra, S. E., Ambarwati, S. D. A., & Gui, A. (2023). Indonesia standard Factors Influencing E-Wallet Users ’ Perception on. April.

Yudhistira, P. G. A., & Octaviani, N. (2025). What Drives Indonesian Travellers To Go Cashless? Investigating Mobile Payment Adoption Through the Extended Utaut Model. Journal of Applied Structural Equation Modeling, 9(1), 1–27. https://doi.org/10.47263/JASEM.9(1)03.